Quote & Assessment Policy and Fees

Repair quotes by e-mail or phone are no longer available, as it is not possible for us to supply an accurate quote without inspecting the item in our workshop first. The customers assessment of the fault may not be correct or complete ( an internal circuit may be damaged) and therefore our estimate would be completely wrong.
If you would like us to quote for your item, please bring it in or post it to us with a description of the problem and your contact details and we will get back to you with an estimate. This is not a free service and attracts an assessment fee:

- Compact Digital Cameras
  A Quote fee of $66.00 applies.

- Digital SLR Cameras
  A Quote fee of $66.00 applies

- Compact 35mm Cameras
  If no dismantling is necessary, no charge. If dismantling is necessary, a Quote fee of $27.50 applies

- SLR 35mm Cameras & Lenses
  If no dismantling is necessary, no charge. If dismantling is necessary, a Quote fee of $27.50 applies

- Insurance Quotes                                  
  Quote fee $66.00 (most Insurance companies will refund this fee to you)

*Please Note: All quotes which are requested in writing including Insurance quotes are non refundable and additional to the repair cost quoted. Quote fees for verbal or counter supplied quotes are only payable if the consequent repair quote is not accepted.

All prices shown include GST.
We may change these fees if necessary.
If return by Courier or Post is required, postage will be additional.

For a Quotation please make an appointment to visit our Workshop at:
57 Beeville Road, Petrie Qld 4502

Our Trading Hours are:

Mon - Fri 9am to 4pm. Closed on Saturdays, Sundays and Public Holidays.

Please give us a ring before you visit us to make sure someone will be available for you.

phone 07 3285 5724

or post by registered mail to:
P.O. Box 277, Petrie Qld 4502

Please include your details and a brief description of the fault or work required