Quote & Assessment Policy and Fees

Repair quotes by e-mail or phone are not available, as it is not possible for us to supply an accurate quote without inspecting the item in our workshop first. A customers assessment of the fault is normally incorrect or incomplete (sometimes the obvious is not so obvious to the untrained eye or an internal circuit may be damaged) and therefore our estimate would be completely wrong.

On the other hand, the problem could be a lot less serious then you actually think.

Internet Forums also offer many solutions and opinions which are just about always wrong. These opinions are written by persons who simply just don't know better. We do not take notice nor accept these opinions.

If you would like us to quote for your item, please bring it in or post it to us with a description of the problem and your contact details and we will get back to you with an estimate. This is not a free service and attracts a Quote fee:

- Compact Digital Cameras
  A Quote fee of $88.00 applies.

- Digital SLR Cameras
  A Quote fee of $88.00 applies

- Lenses
  A Quote fee of $88.00 applies

- Insurance Quotes                                  
  Quote fee $88.00 (most Insurance companies will refund this fee to you)


* Please Note: Quote fees are only payable if a verbal repair quote is not accepted.
  This means, if you go ahead with the quoted price the fee of $88.00 is not payable and will be waived.

* All quotes which are requested in writing including Insurance quotes are non refundable and additional to the repair cost   quoted as they are processed as a separate Job.

All prices shown include GST.
We may change these fees if necessary.
If return by Courier or Post is required, postage will be additional.

For a Quotation please make an appointment to visit our Workshop at:
57 Beeville Road, Petrie Qld 4502

Our Trading Hours are:

Mon - Fri 9am to 4pm. Closed on Saturdays, Sundays and Public Holidays.

Please give us a ring before you visit us to make sure someone will be available for you.

phone   

or post by registered mail to:
P.O. Box 277, Petrie Qld 4502

Please include your details and a brief description of the fault or work required